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IT Cosulting Services

IT consulting services

Use the expertise and deep tech background of the best minds at Onex Software to create a comprehensive IT strategy for a digital and technological transformation of your organization that goes in line with your business objectives. Our strategic IT consulting will help you automate and digitalise operations, optimise the software portfolio, and implement the latest technologies. With 30 years in IT, Onex Software offers services to streamline IT strategy creating, information security assurance and system integration, ensure smooth and effective digital transformation and improve digital customer experience. Our approach is to focus on the client's strategy and long-term goals, so we skip the noise of fleeting trends and equip the business with reliable and agile technology to achieve enduring outcomes.

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OUR IT CONSULTING SERVICES

We offer IT consulting services that will help you improve your software architecture, create a tech-driven digital strategy, and improve operations by optimising your software portfolio. Our software engineers will finish your digital transformation journey through careful planning and effective execution of the outlined IT strategy.

IT strategy consulting

IT strategy consulting

Today, you need to ensure the consistent delivery of high-quality IT products and services for your enterprise workflow and your customers. You also need to implement new technologies to stay competitive and meet the demands of modern users. Our IT solutions consulting will help your strike the balance between these two objectives, ensuring they don't conflict between one another. With almost three decades in IT business, we know that it's a daunting task to devise and implement a concise IT strategy aligned with business goals. We are happy to share our experience to support you in technology roadmapping and exploring most efficient ways to use available resources and technology trends.

We can develop a new technology agenda or adjust the existing one to a changing business strategy, for example:

  • geographical expansion
  • new products and services
  • mergers and acquisitions

If you have little time for IT strategic planning, feel uncertain about new initiatives or are still in two minds about choosing most profitable directions of IT development, we are here to accompany you in IT strategy development and execution to help your business scale to a new level of market competitiveness and get the most from your investments.

Digital transformation

Digital transformation

With the right choice of business-supporting technologies, we help enterprises go beyond automating traditional methods and processes and explore new ways to boost business and even transform business models. We operate in various domains including healthcare, retail, banking, telecoms, manufacturing and more and carefully gather experience in delivering reliable IT solutions with the focus on industry specifics. We are ready to join your IT journey regardless of your digital maturity level and help choose most profitable technology innovations to leverage your business and improve the experience of your employees and customers.

Digital customer experience consulting

Digital customer experience consulting

The success of any business (be it an ambitious startup or a highly experienced business shark) directly correlates with customers satisfaction. IT solutions can give an answer to the tricky question: what makes a business customer-focused and profitable at the same time:

  • Deep personalization based on 360 degree view of a customer.
  • Segmentation and product /service design based on segment needs.
  • Digital customer experience consistent in all channels and touch points.

We help businesses get equipped with best solutions to catch up with changing customer tastes and win the battle for customers:

  • collect customer data and feedback across multiple channels and use it for meaningful insights and data-driven decisions, thus finding the ways to modify your customer strategy and approach to providing goods and services)
  • introduce intelligent loyalty programs to retain clients and attract new audience
  • enliven your customer experience with attractive mobile apps and responsive websites and portals

We show how to speak the same digital language as your customers and support them across various channels.

System integration

System integration

Modern business environment generates the need to use different IT solutions for different purposes to ensure effective work of an enterprise. In this respect, system integration is a vital point to consider, whether you are planning to add new functionality to the IT solutions already in use, or implement new software.

It's essential that your employees need to collaborate to work effectively - the same is expected from the IT solutions you are using. With an integrated system made of synchronized components, you get an opportunity to increase business efficiency and reduce maintenance costs. Our consultants are ready to help you find a quick and less painful way to system integration, identify milestones and mitigate risks.

We don't stop at fixing current state of affairs, we look into the future and stand for the integration leaving space for flexibility (in case you need to introduce IT-related changes as your business grows).

Solution Lifecycle Support

For more than 10 years now Onex Software has been helping organizations of different scale and structure to improve and modernise their IT strategies. Some of our IT experts have worked in the industry for over fifteen years. This has allowed us to craft an effective approach to IT consulting that enables us to deliver maximum benefit in the shortest time. Onex Software's teams of information technology consultants have the skills, methods and tools to help the client in adapting to the market demand and building up revenue through digital transformation. We back up our services with multi-year expertise, and it shows at every project stage:

1

Planning stage

2

Implementation stage

3

Maintenance stage

Solutions to Compete and Win

CRM

Achieve your customer engagement objectives with a customised and scalable cloud-based CRM system that doesn't require licenses for each new user.. An effective Customer Relationship Management (CRM) solution should be systemised, centralised, and embedded into the heart of your business operations. With over 10 years in CRM consulting and development services, Onex Software helps B2B and B2C enterprises build lasting relationships with their clients, support sales management and drive sales teams' engagement and productivity. In particular, we help our customers to sharpen the focus on marketing and sales automation, loyalty program management, sales planning, performance evaluation, reporting and analysis.

Data analytics

Bringing in 10 years in Business Intelligence - BI and Data Science with 3+ patents in artificial intelligence and pattern recognition, Onex Software offers end-to-end BI and data analytics services (including big data analytics) to convert huge volumes of raw pieces of information into meaningful and consistent insights. We help our customers to evaluate staff performance, gain visibility into consumer behavior, handle financial and sales analysis as well as identify new business opportunities and mitigate risks.

Intranets

With 12 years of SharePoint consulting and development, Onex Software provides clients with custom intranets to create a collaborative workplace, drive corporate knowledge, shape teamwork and gear up business processes. We adopt an all-inclusive approach to match customer's business environment and corporate values on each step of the way, from initial consulting to design, development, customization and continuous support.

Knowledge management

Bringing in over 10 years of experience in information technology, we help your corporate knowledge stay valid and grow, uplifting employee performance and delivering transformative outcomes. With the Onex Software's proprietary knowledge management framework, businesses can enable seamless knowledge mapping, transfer, aggregation, storing, sharing and maintenance to excel within the organization and on the market.

Portals

With 7-years expertise in web portal development, UI design and QA, Onex Software offers a wide range of competencies to make each created resource a tool for building healthy relationships with customers, employees, vendors and other valuable partners in your business.

Internet of Things

Custom software engineering for connected devices, industrial IoT ecosystems, and smart infrastructure solutions. We develop and reengineer IoT solutions for our customers to uncover the potential of connected things in industrial and medical IoT, smart logistics and transportation, smart cities and smart maintenance. We base IoT development on our own approach to IoT architecture and ensure flawless integration of IoT software into our customers' existing processes. Leveraging our best practices in big data analytics, cloud development, mobile and web development, we enable our customers use the benefits of the Internet of Things in full swing. Use secure IoT solutions to monitor your operations, optimise them, and introduce high efficiency. Gain more insights from the Big Data gathered by IoT devices.

IT service management

Onex Software applies 5 years in ITSM consulting and delivery based on ServiceNow platform to assist clients in aligning their IT services with business goals. We employ an industry-specific approach to each project, using best practices to ensure prevention of service disruptions and seamless incident management along with timely reaction to infrastructural changes, problems and events.

Custom software development

When the vision goes out of the box, packaged products can fail to meet the need of the business. Powered by 30 years in IT, Onex Software's teams of BA's, QA's, designers, engineers and other experts are ready to analyze the idea top to bottom and make the product come true. We draft a software requirements specification, advise clients on the development approach and kickstart the project sticking to time and budget limits. And after our customer is happy with the result, we support the project with customization and maintenance options

Information security

For more than 6 years, Onex Software's security team is on the guard of sensitive business data. We help our customers to enable identity and access management, identify vulnerabilities in the network, check the environment against APTs, ransomware and other threats, as well as to ensure compliance with industry-specific security standards.

Image analysis

With over 10 years of expertise, Onex Software's software engineering competencies cover the full cycle of image quantitative assessment, from image acquisition to its quality improvement, following processing, analysis and output. Covering the analysis of both manufactured products and clinical images, we assist in:

  • automated visual inspection
  • 3D scanning, modeling and mapping
  • object recognition, classification and sorting
  • assembly verification
  • detection of defects and abnormalities and more

Our software stays reliably performant in various settings, be it PC-based machine vision systems, smart cameras or medical image scanners.

Up for the Challenge

  • Gaining competitive advantage
    When staying ahead of the competition starts to take a toll on the venture, optimization is needed. At Onex Software, we study the client's unique processes back and forth to highlight the bottlenecks and overcome them with the help of technology, be it data analysis, IS aspects, enterprise mobility, process automation, migration to the cloud, introduction to AR and more.

  • Fighting the growing complexity of business environment
    Your IT infrastructure is under constant pressure from evolving business environment, and there can be a number of reasons to that: an increase in customer flow, expanding competition, a wave of newcomers, emergent regulations and more. Onex Software is ready to back you up wherever it is needed the most, with BI for more visibility in processes, intelligent CRM to speak the customer's language, portals and knowledge management tools to support collaboration and more.

  • Ever-changing business requirements
    You have the vision, but the idea can evolve. Onex Software's engineers dominate agile development techniques and enable flexible architectures for on-spot customization opportunities.

  • Restricted IT budgets
    Sometimes the budget is everything and we get it. But we will never suffer the quality of your next big thing for the sake of saving. Onex Software's IT consulting services ensure thorough planning of cost-effective development, when the choice of technology, platform and approach allows trimming expenditures without quality losses.

  • Information security threats
    Protecting sensitive data is a challenge, and we help our clients to tackle it, starting with the awareness. Onex Software provides customers with information security consulting services to define vulnerabilities and ensure hacker-proof architecture of their infrastructure.

Industries We Serve

We have worked closely with a range of industries and truly understand that no two customers or businesses are exactly alike. This is why we tailor our services and technology to our customers specific business needs. Our varied and extensive industry knowledge ensures that our software development team are perfectly placed to understand and deliver value to your business quickly and efficiently. Finance, Pharmaceutical, Inventory Management, Manufacturing, Software as a Service (SaaS), Startups, Healthcare, Retail, Banking.

IT STRATEGY CONSULTING. THE LATEST TECH
We consistently keep track of emerging technologies to deliver advanced software solutions. Our IT strategy consulting will help you choose the right technologies for your business and industry, map out the implementation strategy, as well as help you implement them.