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Managed IT Services

Managed IT services

Technology makes modern-day business possible by increasing efficiency and generating useful insights through data. Your networks house your information and make it possible to get more work done than ever before. As one of your most valuable assets, your network deserves the utmost care and attention when it comes to upkeep. For about 6 years we offer managed services on a remote basis to take care of our customers' IT infrastructure. As a universal, midsize MSP, we accept any customer's vision on managed IT services and are ready to discuss and comply with non-standard requirements.

Why You Need Managed IT Services by Onex Software

challenge

To have the competitive edge, enterprises have to be technologically advanced. However, managing more and more complex IT systems becomes a challenge.

affect

  • Significant expenses on additional IT specialists and maintaining the IT infrastructure fully operable, updated and secure.
  • Reduced focus on core services. You spend time and money on technology and top-class IT team, instead of developing your primary competencies.

solution

Onex Software is ready to become your managed service provider (MSP) to help you escape these challenges.

guarantee

  • Smooth transition from your in-house team or another MSP
  • IT service availability improvement
  • Information security
  • User satisfaction for a reasonable price

OUR CUSTOMERS

Onex Software provides managed IT services to 100+ employee companies across the Turkey engaged in various industries.

What Are Managed Services?

Shift the burden of day-to-day IT infrastructure maintenance to Onex Software's professionals, who provide the following managed IT services on a remote basis.

Applications
  • Deployment
  • Maintenance
  • Ensuring application availability
Desktops
  • Software configuration and administration of desktops, printers and mobile devices
  • Software installation and updating
Servers
  • System administration
  • Performance monitoring
  • Fine-tuning
Enterprise systems
  • Data Centers
  • Directory Services
  • Mail
  • VoIP
  • Intranet and collaboration solutions
  • CRM systems
Data storages
  • Monitoring and administration of databases, data warehouses and big data storages
  • Storage disaster recovery
Network and security
  • Integration, maintenance and ensuring security of LANs and VPNs
  • Integration and maintenance of IDSs/IPSs and firewalls
  • Integration and maintenance of antiviruses
Cloud systems
  • Integration, maintenance and ensuring security on various cloud computing platforms, including Azure, Office365, AWS, and GCP.
Managed Services at Onex Software
Managed services are a cost-effective way for small and medium-sized businesses to increase competitiveness. They allow you to benefit from the same quality of equipment, level of experience and support as you'd find in much larger corporations.

Managed IT Service Challenges We Address

Customer's demand to extend the scope of managed IT services

Onex Software's customers are free to entrust any scope of IT management functions to our team. We have a wide range of competences and capacity reserve allowing us to handle load increase.

Inefficient reactive approach to handling IT issues

Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach we provide value-based managed IT services to keep IT operations up and running.

Threat to customer's data security

Having a deep access to customers' sensitive data and commitment to keep it safe, Onex Software follows customer's security policy and apply our own security measures. This provides additional level of protection to ensure that the data is not accessed and tampered with unsolicited third parties or altered by ransomware.

Rigid SLA

Onex Software doesn't keep its customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.

Hallmarks of IT Managed Services by Onex Software
  • Reliability. It is ensured by certified IT specialists, advanced monitoring systems and SLA.
  • Assuring high availability and fault tolerance.
  • Flexibility and transparency of pricing policy and SLA.
  • Adapting to industry specificity.
Highly Resilient, Secure Infrastructure
Onex Software - Turkey Software as a Managed Service Provider's center of excellence (GDC) is much more robust than a standard internal departments. Our GDC is run under 24x7x365 management, with governance, business approval, and proper security procedures.